Do Not Disturb
When using the MemoryShare app we highly recommend keeping your Do Not Disturb(DnD) settings on at all times that you are recording a service, not only for the sake of your bereaved, but also so that the recording does not cancel
To set your DnD properly, follow these steps.
Find your DND options by going to Settings->Do not Disturb
Once you are on the DnD page, set your settings as following
Do not Disturb - ON
Always - CHECKED
Allow Calls From - NO ONE
Repeated Calls - OFF
We understand that sometimes a variety of things can happen that will make it so that you have to record directly from the device camera rather than from the app's recording option
It is best to always be prepared for such a situation, even on your primary streaming device. To be prepared to video in the proper format , please set your camera settings as follows:
Navigate to Camera settings by scrolling down in the left settings bar until you find Camera
Click on Record video and set it to 720p/30fps
Then return to the main Camera page, and go to Format
Set it for Most Compatible
Now when you go to upload this footage from the app later, there should be no issue in with the file getting rejected or stuck by the ssystem.