App Video Guide
Written Guide
Step 1
Download and Log In
Download MemoryShare from the App Store by following this link: https://apps.apple.com/us/app/midwest-streams/id1516332143
Or, open the App Store from the main screen.
Search "MemoryShare Funeral Webcasting" and download.
Log in with your portal account information.
If you do not see any services, then you need to set one up through the website
Step 2
Open MemoryShare on iPad/iPhone
Log in with your Portal credentials.
Tap the Service Name > Start Service
Record - For delayed recording only. Will not go live!
Live Stream - To go live and record.
End Service - When service is completely over and you're ready to upload.
Reminder: Set your device to Do Not Disturb and do not record vertical video.
Record
Camera Mode only. A local recording of the service will be saved to your photo library to upload after the service is over.
Live Stream
"Allow All Access" to the Camera, Microphone, and Photos Album when prompted.
Tap the Red Record button to begin the stream.
You'll see a timer in the top left to show you're live and recording.
Recommended Settings
MemoryShare generally suggests a resolution of 960X540, as this ensures a stable connection and smooth livestream.
Step 3: Pause or End Service
Pause a stream by tapping the "X" symbol.
Once the service is ended, it will say Pending Upload.
Tap the service to upload your recording.
Service Statuses Explained
Coming up: The service hasn't happened yet, and the live stream hasn't been started
In Progress: The service is currently happening and can be either live-streamed or recorded
Pending Upload: The service has happened, but there is no service uploaded for it
Rendering: is a process that makes files web-viewable, and occurs on our servers
Completed: Once a file has been uploaded and rendered
For instructions on uploading, press the button below.